Alert: Printhead Open
Alert: Printhead Open

Alert: Printhead Open

The printer has received a print command or sensed a
button press, but it cannot proceed. The printhead (cover) may not be closed (or closed properly) or the printer’s Head-Open switch needs service.
Status indicator alert:
Display alert:
Possible causes and resolutions:
  • The cover is open or it has not been closed properly. Close the cover/printhead. Push down on the front top corners of the printer’s cover. You should normally hear and feel the cover latches snap in place to lock the cover closed for printing.
  • The printer’s Head-Open switch needs service. Call a service technician.