KIOSK Reports Message

Zebra Access Management System Troubleshooting Guide

Zebra Access Management System Troubleshooting Guide
About This Guide
Tools and Applications
Verification of ZAMS Operational Functions
Common Errors

The KIOSK reports not connecting messages.

Verify that the network port settings are configured per the Zebra Access Management System Installation Guide.

Ensure the network connection from the KIOSK is working by browsing the portal URL via Chrome browser on Android devices.

In ZAMS, the Mobile Devices do not connect directly to the Portal. The Mobile Devices connect to the KIOSK using a custom port specified in the installation guide. The KIOSK connects to the Portal over HTTPS. Refer to the Zebra Access Management System Installation Guide for more details.