In a Profile Manager and Zebra PTT Pro environment fully integrated with an Identity Provider (IDP) solution, such as AD/ADFS, the IDP connection provides three fundamental functions:
User Authentication
Granting user access to the system by validating credentials
Providing a shared-device usage model
User Provisioning
As associates join and leave the enterprise, they are added to and deleted from the IDP by the customer administrators. The connection to the IDP from Profile Manager and Zebra PTT Pro provides the ability to automatically synchronize the user databases reflecting user changes in the IDP.
Attribute Transformations
Various elements in the IDP database can be evaluated to determine the profile configuration sent to the users.
When the Workcloud Communication environment is fully integrated with AD/ADFS, all three functions are available. In some deployments, the customer may not support LDAP/LDAPS services and PFM access to the AD database is not available for user provisioning and attribute transformations.
Providing a flat-file user import function provides flexibility for environments that do not support LDAP/LDAPS. A flat file import capability supports user provisioning and attribute transformations but does not address user authentication.
