Portal SSO Login

Portal SSO Login

If the Identity Provider (IDP) login page is loaded but the SSO login is not working:

Verify the credentials provided.

Verify if the user is assigned to the application on IDP.

Verify if the user is active on IDP.

Verify with IDP configuration for the ZAMS portal application.

If the IDP login page is not loading:

Clear the browser cache and retry.

Verify if the IDP is reachable or accessible.

If the SSO users cannot log into the portal because of IDP redirection not working or an IDP error page loading:

Contact the Zebra Help Desk for assistance.