If the application displays incorrect counts or experiences out-of-memory issues, it may be due to an excessive number of users per Site or too many devices per KIOSK. The synchronization settings are too low for the current configuration.
Here is what you can do:
Clear the KIOSK data during peak usage. This may need to be done once or more times per day.
Upgrading to ET40.
Split users into smaller sites.
Split devices into multiple KIOSK.
Increase the settings for Portal to Kiosk User Sync and Kiosk to Portal Device Sync.
