Same User Login from Multiple Devices (Imprivata and LAUNCHER)

Workcloud Communication Profile Client User Guide

If the user wants, he/she can bring the roles back to device-A by pressing the

Transfer Role(s) Back

button or unlocking the device in case of Imprivata, it applies automatically. If a user in the device- A presses the

button, the assigned roles are removed from device-A and activated in device B. Device-A user gets notified with a sound and vibration. The

Alert Popup Dialog

box re-appears when the user presses an

button in device A. This popup can only be dismissed by transferring the roles back or logging in as a different user.

When an old client and a new server are used, the same extension is retrieved in both devices. Hence, it is recommended that when this feature is used, both the client and server are synchronized and updated to a supported version.

If a user in device-B is denied role transfer by the user in device-A, the

Zebra Role(s) No Longer Active

popup is displayed for the user in device-B.

Whenever the

Zebra Role(s) Active

the popup is displayed on the device, and the user needs to click

to complete the role transfer. If the user does not complete the role transfer and device-A pulls back the role, the

Role Selection

screen appears for the user to select the roles again.