Performing a Factory Reset

Performing a Factory Reset

A factory reset restores Windows to the original factory settings.
  1. Connect the device to a power source.
  2. In the taskbar, touch taskbar settings.
  3. Touch settings icon.
  4. Touch
    System
    Recovery
    .
  5. Touch
    Reset PC
    .
  6. Touch
    Keep my files
    to remove all apps and settings but keep all personal files or
    Remove everything
    to remove all personal files, apps, and settings.
  7. Removing everything erases all data, including your account configuration, applications, music, pictures, and files. Make sure that you back up all the required data before you proceed.
  8. Touch
    Next
    .
  9. Select
    Cloud download
    or
    Local reinstall
    .
  10. Touch
    Next
    .
  11. Touch
    Next
    .
    The process can take an hour or longer. When the reset is complete, the Windows setup process begins.