• PS20 Personal Shopper Product Reference Guide
Performing a System Update Using ADB
Performing a System Update Using ADB

Performing a System Update Using ADB

Use ADB to perform a system update.
  1. Connect the device to a host computer using the USB Programming Cable. See Installing the USB Programming Cable and Connecting the Device to the Host Computer.
  2. Go to
    Settings
    .
    If you are unable to go to
    Settings
     because the device is locked, perform the steps in Entering into Recovery Mode, and then proceed to the next step.
  3. On Android 11, touch
    System
    Advanced
    Developer options
    .
  4. On Android 13, touch
    System
    Developer options
    .
  5. Slide the
    USB debugging
     switch to the
    ON
     position.
  6. Touch
    OK
    .
  7. If the device and host computer are connected for the first time, the
    Allow USB debugging?
     dialog box with the
    Always allow from this computer
     check box displays. Select the check box, if required.
  8. Touch
    OK
     or
    Allow
    .
  9. On the host computer, navigate to the
    platform-tools
     folder and open a command prompt window.
  10. Type
    adb devices
    .
    If the device number does not appear, ensure that the ADB drivers are installed properly.
  11. Type
    adb reboot recovery
    .
  12. Press
    Enter
    .
    The System Recovery screen appears on the device.
  13. Tap the touch panel to advance to the next menu choice and navigate to
    apply upgrade from adb
    .
    If
    Apply downgrade from ADB
     is selected, an Enterprise Reset is performed on whatever upgrade or downgrade package is provided.
  14. Press
    Scan
    .
  15. Tap the touch panel to navigate to
    Full OTA Package or Diff OTA Package
    .
  16. Press
    Scan
    .
  17. On the host computer command prompt window type
    adb sideload <file>
    .
    where: <file> = the path and filename of the zip file.
  18. Press
    Enter
    .
    The System Update installs (progress appears as a percentage in the Command Prompt window) and then the System Recovery screen appears on the device.
  19. Press
    Scan
     to reboot the device.
  20. Disconnect the USB programming cable. See Removing the USB Programming Cable.