Printer Diagnostics
Printer Diagnostics

Printer Diagnostics

A variety of diagnostic tools and procedures are available to help you operate your printer and diagnose problems. These include printer configuration and network configuration reports, diagnostic reports, calibration procedures, and the ability to restore the printer settings to their factory defaults if needed.
When performing self-tests, use full-width media. If the media is not wide enough, the test labels may print on the platen (drive) roller.

Diagnostic Testing Tips

To initiate a printer self test, you will need to press a specific user interface button or a combination of buttons while turning printer power ON. Keep the button(s) pressed until the first indicator light turns off. The selected self test automatically starts at the end of the normal power-up operation.
  • When performing these self tests, do NOT send data to the printer from the central device.
  • If your media is shorter than the label to be printed, the test label continues on the next label.
  • If canceling a self test before it completes, always reset the printer by turning printer power OFF and then ON.
  • If the printer is dispensing the printer reports and liner is being taken up by the applicator, manually remove the reports as they become available.