This adjustment is needed only if the printer cannot detect the top of the labels. In this situation, the display shows a media-out error even though there is media loaded in the printer. For non-continuous media with a notch or hole, the sensor must be positioned directly at the notch or hole.
The transmissive media sensor assembly consists of two parts: a light source and a light sensor. The lower part of the media sensor is the light source, and the upper part of the media sensor is the light sensor. The media passes between the two parts.
For non-continuous media with a notch or hole, the sensor must be positioned directly at the notch or hole.
Remove the ribbon so you can clearly see the media path.
With media loaded, locate the green light that shines from the lower part of the media sensor.
If necessary, turn the gold transmissive sensor adjustment wheel to move the sensor until it is positioned at a notch or hole in the media.
