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ZT610/ZT620 Industrial Printer with Color Display User Guide
Diagnosis and Troubleshooting
Configuration Labels
ZT610/ZT620 Industrial Printer with Color Touch Display User Guide
ZT610/ZT620 Industrial Printer with Color Touch Display User Guide
Printer Setup
Selecting a Location for the Printer
Ordering Supplies and Accessories
Media
Ribbon
Inspecting the Contents of the Box
Connecting the Printer to a Device
Connect to a Phone or Tablet
Installing Drivers and Connecting to a Windows-Based Computer
Installing the Drivers
Running the Printer Installation Wizard
Connecting the Printer to a Computer Using a USB Port
Connecting to Your Network through the Printer's Ethernet Port
Connecting to a Computer Using the Printer's Serial or Parallel Port
Connecting the Printer to Your Wireless Network
What to Do If You Forget to Install Printer Drivers First
Determine the Label Collection Method
Loading the Media
Finish Loading the Media – Tear-Off Mode
Finish Loading the Media – Cutter Mode or Delayed Cut Mode
Finish Loading the Media – Peel-Off Mode or Applicator Mode
Finish Loading the Media – Rewind Mode
Determining the Type of Ribbon to Use
What Kind of Ribbon Can I Use?
Performing an Adhesive Test
Performing a Ribbon Scratch Test
Loading the Ribbon
Running the Print Wizard and Printing a Test Label
Using the Print Quality Assistance Wizard
Installing Label Design Software
ZebraDesigner System Requirements
Printer Configuration and Adjustment
Home Screen
Print Wizards
User Menus
System Menu
Connection Menu
Print Menu
RFID Menu
Storage Menu
Calibrating the Ribbon and Media Sensors
Performing Auto Calibration
Performing Manual Sensor Calibration
Adjusting the Printhead Pressure and the Toggle Position
Adjusting the Toggle Position
Adjusting the Printhead Pressure
Adjusting the Sensor Position
Rewind-Liner Take-Up Plate Installation
Installing the Rewind/Liner Take-Up Plate – Peel Mode and Applicator Mode
Installing the Rewind/Liner Take-Up Plate – Rewind Mode
Routine Maintenance
Cleaning Schedule and Procedures
Clean the Exterior, the Media Compartment, and the Sensors
Clean the Printer Exterior
Cleaning the Media Compartment and the Sensors
Cleaning the Printhead and Platen Roller
Cleaning and Lubricating the Cutter Module
Removing Used Ribbon
Replacing Printer Components
Ordering Replacement Parts
Recycling Printer Components
Storing the Printer
Lubrication
Diagnosis and Troubleshooting
Evaluating Barcode Quality
Configuration Labels
PAUSE Self-Test
Sensor Profile
Using Communication Diagnostics Mode
Load Defaults or Last-Saved Values
Alert and Error States
Alerts and Error Messages
Indicator Lights
Troubleshooting
Printing or Print Quality Issues
Ribbon Issues
RFID Issues
Communication Issues
Miscellaneous Issues
Servicing the Printer
Shipping the Printer
Using a USB Host Port and the Print Touch Feature
Items Required for the Exercises
Files for Completing the Exercises
USB Host
Exercise 1: Copy Files to a USB Flash Drive and Perform USB Mirror
Exercise 2: Print a Label Format from a USB Flash Drive
Exercise 3: Copy Files to/from a USB Flash Drive
Exercise 4: Enter Data for a Stored File with a USB Keyboard and Print a Label
Print Touch/Near Field Communication (NFC)
Exercise 5: Enter Data for a Stored File with a Smart Device and Print a Label
Specifications
General Specifications
Power Specifications
Power Cord Specifications
Communication Interface Specifications
Standard Connections
Bluetooth Version 4.0
USB Host Ports
Zebra PrintTouch/Near Field Communication (NFC)
USB 2.0 Data Interface
Wired Gigabit Internal Ethernet Print Server
RS-232/C Serial Data Interface
Optional Connections
Wireless Print Server
IEEE 1284 Bidirectional Parallel data interface
Applicator Interface
Wired 10/100 Ethernet Print Server (External)
Wireless Specifications
Antenna Information
WLAN Specifications
Printing Specifications
Media Specifications
Ribbon Specifications
Compliance Information
Glossary
alphanumeric
backfeed
barcode
black mark media
calibration (of a printer)
collection method
configuration
continuous media
core diameter
diagnostics
die-cut media
direct thermal
direct thermal media
fanfold media
firmware
FLASH memory
font
gap/notch media
ips (inches-per-second)
label
label backing (liner)
label type
LED (light emitting diode)
linerless media
LCD (liquid crystal display)
mark media
media
media sensor
media supply hangar
non-continuous media
non-volatile memory
notched media
peel-off mode
perforated media
print speed
print type
printhead wear
Radio frequency identification (RFID) "smart" media
receipt
registration
ribbon
ribbon wrinkle
roll media
supplies
symbology
tag stock
tear-off mode
thermal transfer
void
Configuration Labels
Configuration Labels
Two of the most commonly used printer diagnostic items are the printer and network configuration labels. Analyzing the information on these labels can help you to troubleshoot potential issues.
To print a printer configuration label, touch
Menu
Settings
Print System Settings
.
Sample Printer Configuration Label
To print a network configuration label, touch
Menu
Networks
Print: Network Info
.
Sample Network Configuration Label
Diagnosis and Troubleshooting
