Use the sensor profile image to troubleshoot the following situations:
The printer experiences difficulty in determining gaps (web) between labels.
The printer incorrectly identifies preprinted areas on a label as gaps (web).
The printer cannot detect ribbon.
Tap
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Print
Sensors
Print: Sensor Profile
to print a sensor profile image. The image will extend across several actual labels or tags.
Compare your results to the examples shown in this section. If the sensitivity of the sensors must be adjusted, calibrate the printer. See Calibrating the Ribbon and Media Sensors.
Ribbon Sensor Profile
The line labeled RIBBON (1) on the sensor profile indicates the ribbon sensor readings. The ribbon sensor threshold setting is indicated by OUT (2). If the ribbon readings are below the threshold value, the printer does not acknowledge that ribbon is loaded.
Sensor Profile (Ribbon Section)
Media Sensor Profile
The line labeled MEDIA (1) on the sensor profile indicates the media sensor readings. The media sensor threshold settings are indicated by WEB (2). The media out threshold is indicated by OUT (3). The upward or downward spikes (4) indicate divisions between labels (the web, notch, or black mark), and the lines between the spikes (5) indicate where labels are located.
If you compare the sensor profile printout to a length of your media, the spikes should be the same distance apart as the gaps on the media. If the distances are not the same, the printer may be having difficulty determining where the gaps are located.
