• Workcloud Communication PTT Pro for Android User Guide
Managing Messages
Managing Messages

Managing Messages

The user can use voice commands to manage and play messages. Messages can include text, audio, and video. The messages are read from oldest to newest.
  • Play messages.
    • Read messages.
    • Read my messages.
  • Play my unread messages.
    • Read my unread messages.
    • Read my new messages.
    • Play new messages.
    • Play my new messages.
  • Skip
    • Replay an unread message.
    • Delete an unread message.
    • List the number of unread messages.
    • List the number of messages and conversations.
    • Delete all conversations.
Voice commands to play and manage messages are not available when the device is locked. When the device is locked and the user invokes a restricted command, the device responds with the message “This feature is not available when the device is locked” and two beeps. Two beeps indicate that the device is no longer listening for voice commands.
After listening to an unread message, the user can replay or delete the message, listen to the next unread message, skip the next message, or quit.
Example Voice Command to Play Messages
User:
Play my messages.
Device:
Plays all messages, from oldest to newest. After playing the last message, the device says No more messages to play followed by a double beep.
Example Voice Command to Play and Delete Unread Messages
User:
Play my unread messages.
Device:
Message received from Amanda Lopez. Message is customer assistance is required at Electronics.
User:
Next.
Device:
Message received from Robert Brown. Message is curbside pickup at parking number 3.
User:
Skip.
Device
Message received from Robert Brown. Message is curbside pickup at parking number 3.
User:
Delete.
Device:
Are you sure you want to delete the message?
User:
Yes.
Device:
Message deleted. Next Message or Quit?
User:
Quit.
Example Voice Command for Listing Number of Messages
User:
How many messages do I have?.
Device:
You have 2 conversations and 5 messages.
Example Voice Command for Listing Number of Unread Messages
User:
How many unread messages do I have?.
Device:
You have 2 conversations and 5 unread messages.
Example Voice Command for Deleting All Messages
User:
Delete all my messages.
Device:
Are you sure you want to delete all of the messages?
User:
Yes.
Device:
All text messages have been deleted.
Example Voice Command for Removing Conversations
User:
Remove all conversations.
Device:
Are you sure you want to remove all conversations?
User:
Yes.
Device:
All the conversations have been removed.