Receiving a Duress Alert

Recipients can open the message to view additional details regarding the alert, as shown in the following figure:

The Duress message can include the following information:

Duress Message Contents

Message Field	Description
Default message	Configured through the drop_detection_default_text_message parameter. The message is optional.
Alert sent from <user_name>	Name of the user that initiated the alert.
Current Location	A link to the longitude and latitude of the device in Google Maps. This requires that GPS and location services are enabled.
Department Name	Name of the PTT Pro department. Note that departments can be associated to create a larger recipient audience.
Access Point Name	The name of the access point to which the device is connected. This requires Location Area Service.

A recipient can make a PTT call to the alert initiator from the message. The initiator and all active recipients can communicate as many times as necessary. The alert initiator’s screen returns to the Request Help screen.