When contacting support, please keep the following information ready:
Serial number of the unit
Model number or product name
Software type and version number
Zebra responds to calls by email, telephone, or fax within the time limits set forth in support agreements.
If Zebra Customer Support cannot solve the problem, you may need to return your equipment for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support.
