A message template allows members of a group to send a text message to the group, that has already been created.
The system administrator can create message templates on the server for specific groups using the Workforce Connect PTT Pro Management Portal. Since this feature is enabled by the administrator, it may not be seen or available to the user.
Group message templates are used to send repetitive meaningful messages without having to type in the message. An additional feature provides the ability to have variable tags in the pre-configured message templates. This provides the user the ability to enter specific variable(s) into the template. When the user selects a template with variables, only the variable is required to be entered.
Group Message Templates cannot be added to Personal or Member type groups.
You can then send a text message to all members of a group, using message text that was created using a template.
Select the
Groups
tab and then click a group from the
Group
table.
Select the
Message Templates
tab.
Click the
Add
button at the top of the message templates list to create a new message template.
In the Add Group Message Template window, enter the following:
Name
Assign a name for the message template. This field is required and can contain up to 33 alpha-numeric characters.
Template
Enter the message text. This field is required. Click
Insert Blank
to create an underscore character as part of the text message.
Click
Done
.
Repeat Steps 1 - 5 for each group you want to create a message template for.
