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EM45 Enterprise Mobile RFID User Guide
Maintenance and Troubleshooting
EM45 RFID Enterprise Mobile
EM45 RFID Enterprise Mobile
About This Guide
Notational Conventions
Icon Conventions
Service Information
NFC Wayfinding System Disclosure Statement
Checking the Software Version
Checking the Serial Number
Getting Started
Unpacking the Device
Features
Turning On/Off the Device
Installing the SIM Card
Installing the microSD Card
Charging the Device
Protecting Your Device
Setting a Screen Lock
Biometrics Security
Setting Up Face Authentication
Adding a Fingerprint Lock
Adding an Account
Installing a Protective Boot
Using the Device
Locking and Unlocking the Device
Home Screen
Customizing the Home Screen
Wallpaper and Style
Widgets
Apps and App Folders
Home Settings
Notification Panel
Quick Access Panel
Quick Access Panel Icons
Status Bar
Notification Icons
Status Icons
Battery Management
Low Battery Notification
Setting Screen Timeout
Setting the Screen Brightness
Turning On the Battery Saver
Displaying the Battery Percentage
Interactive Sensor Technology
Apps
Accessing Apps
Zebra Apps
Google Apps
Staying Connected
Making a Call
Adjusting the Volume and Ringtone Settings
Answering or Declining a Call
Adding a Contact
Saving a Contact from Call History
Sending Messages
Sending Mail
Camera
Taking Photos and Recording Videos
Quick Photo and Video Mode Settings
RxLogger
RxLogger Configuration
Enabling Logging
Disabling Logging
Extracting Log Files
Backing Up Data
RxLogger Utility
Initiating the Main Chat Head
Removing the Main Chat Head
Viewing Logs
Removing a Sub Chat Head Icon
Backing Up In Overlay View
Battery Manager
Battery Manager Information Tab
DWDemo
DWDemo Icons
Selecting a Scanner
Settings
Searching for a Setting
Display
Setting the Screen Brightness
Setting Dark Theme
Setting Display Size and Text
Setting Touch Panel Mode
Setting Screen Timeout
Setting Lock Screen Display
Setting the Screen Saver
Wireless
Connecting to a Wi-Fi Network
Removing a Wi-Fi Network
Turning on Airplane Mode
Sharing the Mobile Data Connection
Configuring Wi-Fi Hotspot
Enabling Wi-Fi Hotspot
Enabling Bluetooth Tethering
Enabling USB Tethering
Mobile Network Settings
Data Usage
Turning on Data Saver
Setting Data Warning and Limit
Configuring the Access Point Name (APN)
Activating an eSIM
Deactivating an eSIM
Erasing an eSIM Profile
Locking the SIM Card
NFC
Turning on NFC
Reading NFC Cards
Enterprise NFC Settings
Bluetooth
Adaptive Frequency Hopping
Security
Pairing a Bluetooth Device
Unpairing a Bluetooth Device
Notifications
Setting App Notifications
Viewing App Notifications
Setting Lock Screen Notifications
Do Not Disturb
Key Programmer
Remapping a Button
Remappable Buttons
Data Capture
Scanning Considerations
Scanning with Integrated RFID
RFID Scanning Considerations
Scanning with Internal Camera
Scanning with the RS2100 Wearable Scanner
Scanning with the RS5100 Ring Scanner
Scanning with the RS6100 Bluetooth Ring Scanner
Scanning with the DS3678 Bluetooth Scanner
Scanning with the DS2278 Digital Scanner
Scanning with the DS8178 Digital Scanner
Pairing a Bluetooth Ring Scanner
Pairing Using SSI
Pairing the Ring Scanner Using Bluetooth HID
Pairing in SSI Mode Using NFC
Pairing in HID Mode Using NFC
Pairing a Bluetooth Scanner
Pairing Using SSI
Pairing Using Bluetooth HID
Supported Decoders
Camera Supported Decoders
DS8178 Supported Decoders
DS2278 Supported Decoders
DS3678 Supported Decoders
RS2100/RS5000X Supported Decoders
RS5100 Supported Decoders
RS6100 Supported Decoders
Application Deployment
Security
Secure Certificates
Installing a Secure Certificate
Configuring Credential Storage Settings
Android Development Tools
Developer Options
Android Development Workstation
EMDK for Android
StageNow for Android
ADB USB Setup
Enabling USB Debugging
Entering Android Recovery Manually
Android System Update
Performing a System Update Using ADB
Performing a System Update Using a microSD Card
Verifying a System Update Installation
Android Enterprise Reset
Performing an Enterprise Reset Using ADB
Performing an Enterprise Reset Using microSD Card
Android Factory Reset
Performing a Factory Reset Using ADB
Performing a Factory Reset Using microSD Card
Android Storage
Random Access Memory
Viewing Memory
External Storage
Formatting a microSD Card as Portable Storage
Formatting a microSD Card as Internal Memory
Maintenance and Troubleshooting
Maintaining the Device
Display Best Practices
Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight
Battery Safety Guidelines
Properly Plugging and Unplugging a USB-C Cable
Connecting a USB-C Cable
Disconnecting a USB-C Cable
Cleaning Instructions
Approved Cleaning and Disinfectant Agents
Cleaning and Disinfecting Guidelines
Cleaning Frequency
Special Cleaning Notes
Cleaning the Device
Housing
Display
Camera Window
Shelf Mode
Using Shelf Mode
Troubleshooting
Resetting the Device
Performing a Soft Reset
Performing a Hard Reset
EM45 Troubleshooting
Maintenance and Troubleshooting
Maintenance and Troubleshooting
This section includes instructions on cleaning and storing the device, using advanced developer options, and provides troubleshooting solutions for potential problems during operation.
Maintaining the Device
Display Best Practices
Best Practices for Enterprise Mobile Computing Devices Operating in Hot Environments and Direct Sunlight
Battery Safety Guidelines
Properly Plugging and Unplugging a USB-C Cable
Cleaning Instructions
Cleaning the Device
Shelf Mode
Troubleshooting
