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About Zebra
WS101/WS101-H Product Reference Guide
Maintenance and Troubleshooting
Troubleshooting
WS101/WS101-H Product Reference Guide
WS101/WS101-H Product Reference Guide
About This Guide
Notational Conventions
Service Information
Getting Started
Unpacking the Device
Device Features
Setting Up the Device
Installing the Battery
Powering On the Device
Powering Off the Device
Removing the Battery
Device Pairing
Pairing with NFC
Pairing with Bluetooth Discover
Pairing with a Barcode
Clearing Paired Devices
Using the Zebra BT Comms Utility Application
Device Information
Device Settings
Enabling or Disabling Notification Events
Configuring Wake Word
Configuring Duress Word
Mapping Buttons
Customizing the Duress Action
Performing a Firmware Update
Performing a Factory Reset
Performing Diagnostics
Clearing Pairing on Dock
Changing Device
Hands-Free Operation
Attaching to the Lapel
Attaching to a Badge Clip
Operating the Device
Accessories
Charging the Device
LED Battery Indicator
20-Slot Charge-Only Cradle
Setup
4-Slot Charge-Only Cradle
Setup
6-Slot Battery Charger
Setup
30-Slot Battery Charger
Setup
Maintenance and Troubleshooting
Maintaining the Device
Battery Safety Guidelines
Best Practices for Enterprise Mobile Devices Operating in Hot Environments and Direct Sunlight
Cleaning Instructions
Approved Cleanser Active Ingredients for Healthcare Devices
Device Cleaning Instructions
Special Cleaning Notes
Cleaning Materials Required
Cleaning Frequency
Cleaning the Device
Housing
Troubleshooting
Troubleshooting the Device
Troubleshooting
Troubleshooting
If you experience unexpected behavior with your device, use this section to identify and resolve common issues.
Maintenance and Troubleshooting
Troubleshooting the Device
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