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ZD200 Series Thermal Transfer Desktop Printer User Guide
Troubleshooting
ZD200 Series Thermal Transfer Printer User Guide
ZD200 Series Thermal Transfer Printer User Guide
About This Guide
Notational Conventions
Icon Conventions
Introduction
4-inch Desktop Thermal Transfer Printers
Common Desktop Printer Features
4-inch Desktop Printer Options
Zebra Label Printing Solution
Modes of Printing
Unpacking and Inspecting the Printer
What’s in the Box?
Opening and Closing the Printer
Printer Features
Inside the Dual-Capacity Ribbon-Roll Printer
Label Dispenser Option
Cutter Option
Controls and Indicators
User Interface
POWER Button
Status Indicator
FEED (Advance) Button
FEED Button Modes – Power ON
FEED Button Modes – Power OFF
Setup
Setting Up the Printer (Process Overview)
Select a Location for the Printer
Attaching Power
Media Preparation for Printing
Preparing and Handling Media
Media Storage Guidelines
Media Types and Sensing
Setting Media Sensing by Media Type
Loading Media
Adjusting the Movable Sensor for Black Marks or Notches
Loading Roll Media for Cutter Models
Thermal Transfer Roll Ribbon Loading
Loading Zebra Transfer Roll Ribbon
Loading Non-Zebra 300-Meter Transfer Ribbon
Running a SmartCal Media Calibration
Test Printing with the Configuration Report
Detecting a Media-Out Condition
Recovering from a Media-Out Condition
Detecting a Ribbon-Out Condition
Recovering from a Ribbon-Out Condition
Connecting Your Printer to a Device (Process Overview)
Interface Cable Requirements
USB Interface
Ethernet (LAN, RJ-45)
Ethernet Status/Activity Indicators
Assigning an IP Address for Network Access
DHCP for Personal Networks
Using Your Printer on a Managed Network
Print Server User ID and Password Defaults
Wi-Fi and Bluetooth Classic Wireless Connectivity Option
What To Do If You Forget to Install the Printer Drivers First
Setup for Windows OS
Windows to Printer Communication Setup (Process Overview)
Installing the Windows Printer Drivers
Running the Printer Installation Wizard
Setting Up the Wi-Fi Print Server Option
Configuring the Printer Using ZebraNet Bridge’s Connectivity Wizard
Sending a ZPL Configuration Script to the Printer
Configuring the Printer Using Bluetooth
Connecting the Printer to a Windows 10 OS
After Your Printer is Connected
Test Printing with Zebra Setup Utilities
Test-Printing with the Windows Printer and Faxes Menu
Test-Printing with an Ethernet Printer Connected to a Network
Test-Printing with a Copied ZPL Command File for Non-Windows Operating Systems
Print Operations
Thermal Printing
Replacing Supplies while Using the Printer
Sending Files to the Printer
Determining Your Printer’s Configuration Settings
Selecting a Print Mode
Adjusting Print Quality
Adjusting Print Width
Printing on Fanfold Media
Printing with Externally-Mounted Roll Media
Using the Label Dispenser Option
Printer Fonts
Identifying Fonts in Your Printer
Localizing the Printer with Code Pages
Asian Fonts and Other Large Font Sets
Media Roll Adapters
Installing a Media Roll Adapter
Maintenance
Cleaning
Cleaning Supplies
Recommended Cleaning Schedule
Cleaning the Printhead
Cleaning the Media Path
Cleaning the Cutter
Cleaning the Label Dispenser
Cleaning the Sensor
Cleaning and Replacing the Platen (Driver Roller)
Updating Printer Firmware
Other Printer Maintenance
Fuses
Troubleshooting
Resolving Alerts and Errors
Resolving Print Issues
Resolving Communication Issues
Resolving Miscellaneous Issues
General Printer Diagnostics
Printer Network (and Bluetooth) Configuration Report
Manually Calibrating the Printer
Diagnosing Communication Issues
Interface Connector Wiring
Universal Serial Bus (USB) Interface
Dimensions
Dimensions – Standard Printer
Printer with Label Dispenser – Dimensions
Dimensions – Printer with Cutter Option
Media
Thermal Media Types and Procurement
Determining Thermal Media Types
Media and Print Specifications
Label Dispenser (Peeler) Specifications
Cutter Option Specifications
ZPL Configuration
Managing the ZPL Printer Configuration
ZPL Printer Configuration Format
Configuration Setting to Command Cross-Reference
Printer Memory Management and Related Status Reports
ZPL Programming for Memory Management
Glossary
alphanumeric
backfeed
barcode
black mark media
calibration (of a printer)
collection method
configuration
continuous media
core diameter
diagnostics
die-cut media
direct thermal
direct thermal media
fanfold media
firmware
FLASH memory
font
gap/notch media
ips (inches-per-second)
label
label backing (liner)
label type
void
LCD (liquid crystal display)
LED (light emitting diode)
linerless media
mark media
media
media sensor
media supply hangar
non-continuous media
non-volatile memory
notched media
peel-off mode
perforated media
print speed
print type
printhead wear
Radio frequency identification (RFID) "smart" media
receipt
registration
ribbon
ribbon wrinkle
roll media
supplies
symbology
tag stock
tear-off mode
thermal transfer
Troubleshooting
Troubleshooting
This section provides information about printer error reporting that you might need for printer troubleshooting. Assorted diagnostic tests are included.