General Media and Print Specifications

Max media width:
Direct Thermal printers: 108 mm (4.25 in.)
Thermal Transfer ZD621, ZD621R, and ZD421 Cartridge printers: 118 mm (4.65 in.)
Thermal Transfer ZD421, ZD421CN printers: 112 mm (4.41 in.)
Min. Media width for all ZD421 and ZD621 models: 15 mm (0.585 in.)
Media length:
Maximum: 991 mm (39 in.)
Minimum for Tear Off and Label options: 6.35 mm (0.25 in.) min. –
Minimum for Peel and Cutter options: 12.7 mm (0.50 in.) min. – Peel
Media thickness:
Minimum (all requirements): 0.06 mm (0.0024 in.)
Maximum (all requirements): 0.1905 mm (0.0075 in.)
Media Roll Outer Diameter (O.D.) max. – 127 mm (5.0 in.)
Media Roll Core Inner Diameter (I.D.):
Standard roll configuration:
12.7 mm (0.5 in.) I.D.
25.4 mm (1 in.) I.D.
With optional media roll adapter:
38.1 mm (1.5 in.) I.D.
50.8 mm (2.0 in.) I.D.
76.2 mm (3.0 in.) I.D.
Ribbon Rolls (74 meter)
Ribbon length: 74 m (243 ft.)
Ribbon width max: 110 mm (4.33 in.)
Ribbon width min. (ZD421 Ribbon Cartridge printers): 33 mm (1.3 in.)
Ribbon core I.D.: 12.7 mm (0.5 in.)
Wax, wax/resin, and resin transfer materials
Ribbon Rolls (300 meter)
Ribbon length: 300 m (984 ft.)
Ribbon width max.: 110 mm (4.33 in.)
Ribbon width min. (ZD421 Ribbon Cartridge printers): 33 mm (1.3 in.)
Wax, wax/resin, and resin transfer materials
Transfer ribbon should always cover the entire width of the media (and liner) to prevent damaging the printhead.
ZD421C Ribbon Cartridges
Ribbon Length: 74 m (243 ft.)
Ribbon width max. – 110 mm (4.33 in.)
Ribbon width min.: 33 mm (1.3 in.)
Colors available in black: Wax, wax resin, and resin transfer materials
Dot pitch:
203 dpi: 0.125mm (0.0049 in.)
300 dpi: 0.085mm (0.0033 in.)
Barcode modulus x-dim:
203 dpi: 0.005 – 0.050 in.
300 dpi: 0.00327 – 0.03267 in.

Label Dispenser (Peeler)

Paper Thickness:
Min.: 0.06 mm (0.0024 in.)
Max.: 0.1905 mm (0.0075 in.)
Media Width:
Min.: 15 mm (0.585 in.)
Max. for Direct Thermal printers: 108 mm (4.25 in.)
Max for Thermal Transfer ZD621, ZD621R, and ZD421 Cartridge printers: 118 mm (4.65 in.)
Max. for Thermal Transfer ZD421 and ZD421CN printers: 112 mm (4.41 in.)
Label Length:
Max. for all printers (theoretical): 990 mm (39 in.)
Max. for Direct Thermal printers (tested): 330 mm (13 in.).
Max. for Thermal Transfer printers (tested):  279.4 mm (11 in.)
All Printers Min.: 12.7 mm (0.5 in.)

Standard (Media) Cutter

Medium-duty cutter for cutting label liner and light tag media (LINER/TAG).
Do NOT use the cutter to cut through labels, adhesive, or embedded circuitry.
Paper Thickness:
Min.: 0.06 mm (0.0024 in.)
Max.: 0.1905 mm (0.0075 in.)
Cut Width:
Min.: 15 mm (0.585 in.)
Max. for Direct Thermal printers: 109 mm (4.29 in.)
Max. for Thermal Transfer ZD621, ZD621R, and ZD421 Cartridge printers: 118 mm (4.65 in.)
Max. for Thermal Transfer ZD421 and ZD421CN printers: 118 mm (4.65 in.)
Min. distance between cuts (label length): 25.4 mm (1 in.).
Cutting shorter media lengths between the cuts may cause the cutter to jam or show error conditions.

Linerless (Media) Cutter – Direct Thermal only

A full width linerless media cutter (LINERLESS CUT).
Paper thickness:
Min.: 0.06 mm (0.0024 in.)
Max.: 0.1905 mm (0.0075 in.)
Cut width:
Min.: 15 mm (0.585 in.)
Max.: 109 mm (4.29 in.)
Cutting shorter media lengths between the cuts may cause the cutter to jam and show error conditions.
Minimum distance between cuts (label length): 25.4 mm (1 in.).