Media Reloading — Clean the printhead and inspect the media path and platen roller for build up of adhesive and debris. Remove particles with the adhesive side of your linerless media. Lightly touch the media path and platen roller with the label to lift particles off the exposed area of the platen roller and the media path areas. For more information, see the Linerless Platen (Drive) Roller entry in the Recommended Cleaning Schedule.
Do not remove new media from it’s protective wrapping until you are ready to place it in the printer. Setting the roll on its side will pick up contaminants and may stick to surfaces.
The platen roller can accumulate adhesive on the outer edges of the roller. After using many rolls of media, these rings of adhesive may dislodge as the printer is used routinely. These particle clumps can transfer to other areas. Clean the platen as needed to remove this build-up. using the instructions in the Maintenance section of this guide.
