1. ZD421 and ZD621 Series Desktop Printers User Guide
  2. Setup
  3. Test Printing with a Configuration Report
  • ZD421 and ZD621 Desktop Printers User Guide
Test Printing with a Configuration Report

Test Printing with a Configuration Report

Before connecting the printer to a computer, make sure that the printer is in working order by printing a configuration report.
The information in the configuration reports may come in handy during printer installation and troubleshooting.
  1. Make sure the media (and ribbon, if you printing on thermal transfer media) are loaded properly in the printer and the printer's top cover is closed.
  2. Turn printer power ON.
  3. After the printer enters ready state (the STATUS indicator lights solid green), press and hold
    FEED
     and
    CANCEL
     simultaneously for two seconds, then release.
The printer and network configuration reports print. When the printer stops printing the reports, the STATUS indicator turns solid green.
If you cannot get these reports to print, see Troubleshooting.