1. ZD421 and ZD621 Series Desktop Printers User Guide
  2. Setup
  3. What To Do If You Forget to Install the Printer Drivers First
  • ZD421 and ZD621 Desktop Printers User Guide
What To Do If You Forget to Install the Printer Drivers First

What To Do If You Forget to Install the Printer Drivers First

If you plug your Zebra printer into a power source and printer power is turned ON before installing the drivers, the printer displays as an Unspecified device on your host computer. Use this procedure to make sure the printer is identifiable by name on your host device.
  1. From the
    Windows
     menu, open the
    Control Panel
    .
  2. Click
    Devices and Printers
    .
    In this example, the ZTC ZT320-203dpi ZPL is an incorrectly installed Zebra printer.
  3. Right-click on the icon representing the device, then select
    Properties
    .
    The properties for the device display.
  4. Click the
    Hardware
     tab.
  5. Select the printer in the
    Device Functions
     list, and then click
    Properties
    .
    The properties display.
  6. Click
    Change settings
     and then click the
    Driver
     tab.
  7. Click
    Update Driver
    .
  8. Click
    Browse my computer for driver software
    .
  9. Click
    Browse
    ... and navigate to the
    Downloads
     folder.
  10. Click
    OK
     to select the folder.
  11. Click
    Next
    .
    The device is updated with the correct drivers.