The cutter blade is bound and is not moving properly.
Status indicator alert:
Display alert:
Possible causes and resolutions:
Media, adhesive, or an foreign object has stopped the cutter blade from operating. Turn printer power OFF by holding
POWER
down for five seconds. Wait for the printer to shutdown completely, then turn printer power ON. If the printer does not recover from this error, call a service technician for assistance.
There are no operator serviceable parts in the cutter unit. Never remove the cutter cover (bezel). Never attempt to insert objects or fingers in to the cutter mechanism.
Using unapproved tools, cotton swabs, solvents (including alcohol), etc. may damage or shorten the cutter’s usable life or cause the cutter to jam.
