The printer has received a print command or sensed a
FEED
button press, but it cannot proceed. The printhead (cover) may not be closed (or closed properly) or the printer’s Head-Open switch needs service.
Status indicator alert:
Display alert:
Possible causes and resolutions:
The cover is open or it has not been closed properly. Close the cover/printhead. Push down on the front top corners of the printer’s cover. You should normally hear and feel the cover latches snap in place to lock the cover closed for printing.
The printer’s Head-Open switch needs service. Call a service technician.
