1. Workcloud Communication Profile Manager Customer Administrator Guide
  2. Identity Provider Import Management
  3. Device User Attribute Mappings
  4. Create Extension During User Import
  • Workcloud Communication Profile Manager Administrator Guide
Create Extension During User Import

Create Extension During User Import

When importing the user into Profile Manager system, it can automatically create and reserve an extension in the Extension Manager. Following details are needed for reserving an extension during the user import.
Name
Description
Department
User attribute mapping for Profile Manager. This field should contain a valid site name defined in the Extension Manager.
Hidden Department Name
Name of the department in the extension manager. This should be configured for this tenant in the tenant configuration. If the department is not present in the extension manager, it creates one for the first user import. Extensions are created under this department.
PBX Extension
This is the sip_mac or extension value of the PBX depending on the target PBX. Target PBX is configured as default PBX for the customer in the Extension Manager.