1. Workcloud Communication Profile Manager Customer Administrator Guide
  2. Multiple Role Values from Attributes
  3. Configuration Process
  4. Create an Import Job
  • Workcloud Communication Profile Manager Administrator Guide
Create an Import Job

Create an Import Job

After the transformations have been identified, creating an Import job adds (provision) the user to the PTT Pro and the Profile Manager solutions.
  1. In the Profile Manager UI, navigate to
    Active Directory Import Management
     >
    Import Jobs
    .
    Import Job Screen
    Import Job Screen
  2. Click
    Create Job
    .
    Edit Job Screen
    Edit Job Screen
  3. Create a job by entering the required fields.
  4. For the query, the Organization structure of AD must be entered correctly.
    There is an option to import into
    PTT Pro
    ,
    Profile Manager
     or
    Both
    .
  5. Once created, click the Arrow arrow to manually run the job.
    Once the job is validated and appropriately set, it may be set to run on a scheduled basis.
  6. After the job is run, check the status of the job by clicking the Refresh Icon icon.
    Import Job History
    Import Job History
    The Job status is shown, and the status for each of the
    Dispatchers
    ,
    PTT Pro
     and
    Profile Manager
    , can be viewed.
    Profile Manager Dispatcher History Status
    dispatcher history
    Field Description
    Field Name
    Description
    Dispatcher
    Displays the user dispatcher name
    Query Name
    Displays the user query name.
    Process State
    Displays the user import status for each despatcher: The status is:
    • Successful
    • Failure
    • New
    • Modified
    • Deleted
    • Unmodified
    Message
    Displays the following messages:
    • Total number of records: started importing the total number of users.
    • Total number of records Processed: the total number of records successfully imported.
    • Dispatcher
    Start Time
    Displays the starting date (MM/DD/YYYY) and time (hour:minutes:seconds) of users imported.
    End Time
    Displays the ending date (MM/DD/YYYY) and time (hour:minutes:seconds) of users imported.
    Duration
    Displays the user import execution time.
    Dispatcher History (PTT Pro)
    Dispatcher History (PTT Pro)
  7. If there are import errors, click the image Icon icon to reveal the JSON details for each of the relevant users.
    JSON Detail Information
    JSON Detail Info
  8. Scroll through the details to evaluate.
  9. Be very mindful of the AD attributes. As previously stated, the Attributes entered in the transformations must be the same case in the AD structure. Figure 92 shows the attribute “extensionAttribute7” from the AD via an Active Directory Browser.
    extensionAttribute7
    Extension Attribute
  10. Yet, the actual attribute delivered to Profile Manager from AD is shown in the JSON log detail in Figure 93.
    JSON Log
    JSON LOG
    The attribute specified in Transformations should be “extensionattribute7” failed if “extension attribute7” is entered.