Workcloud Communication Profile Manager Administrator Guide

Integrating Zebra Enterprise Messaging Server (ZEMS) During User Import

During the user import, one can associate the user as manager to the site or region in the ZEMS system. Actual association happens when the ZEMS system is synced with the PTT PRO server. Usually, ZEMS syncs once in a day unless sync is triggered manually. One must configure the ZEMS sync time after the Profile Manager user import job scheduled time.

Following details are needed for the association:

Configure the ZEMS url and API key in the tenant configuration.

Add the manager and region fields in the user input CSV file or identify these fields in LDAP attributes.

Add the PTT PRO user mapping for the manager and region attributes as shown in the following table.

Name	Description
Manager	The mapping attribute value in LDAP or CSV file should be either true or false. If the field value is true, and it was false or empty during the last import, user is associated as a manager to the site and region list specified in the region field. If the field value is true, and it was true during the last import, user is associated as a manager to the site and region list which are newly added. Also removed from the association if it is removed from the list. If the field value is false, and it was true during the last import, user is removed from the previous site and region association. If the field value is false, and it was false during the last import, no changes in the association.
Region	The mapping attribute value in LDAP or CSV file should contain list of site or region separated by comma. By default, User’s current site is associated using the Department field. If the user needs to be associated with any other sites then it should be included in the region field.

Name

Description

Manager

The mapping attribute value in LDAP or CSV file should be either true or false.

If the field value is true, and it was false or empty during the last import, user is associated as a manager to the site and region list specified in the region field.

If the field value is true, and it was true during the last import, user is associated as a manager to the site and region list which are newly added. Also removed from the association if it is removed from the list.

If the field value is false, and it was true during the last import, user is removed from the previous site and region association.

If the field value is false, and it was false during the last import, no changes in the association.

Region

The mapping attribute value in LDAP or CSV file should contain list of site or region separated by comma.

By default, User’s current site is associated using the Department field. If the user needs to be associated with any other sites then it should be included in the region field.