Replacing the SIM Card
Replacing the SIM Card

Replacing the SIM Card

Use these procedures to replace a SIM card.
User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers, etc., may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance, etc. could be effected. DO NOT put any labels, asset tags, engravings, stickers, etc. in the battery well.
To replace the SIM card:
  1. Press the Power button until the menu appears.
  2. Touch
    Power off
  3. Touch
  4. If hand strap is attached, slide the hand strap clip up toward the top of the device and then lift.
  5. Press the two battery latches in.
  6. Lift the battery from the device.
  7. Lift the access door.
    Image of removing the access door.
  8. Slide the SIM card door to the unlock position.
  9. Lift the SIM card holder door.
  10. Remove the SIM card.
  11. Place the new SIM card into the card holder with contacts facing down.
  12. Close the SIM card holder.
  13. Slide the SIM card holder door to the lock position.
  14. Access door must be replaced and securely seated to ensure proper device sealing.
  15. Replace the access door.
    Image of access door replacement.
  16. Insert the battery, bottom first, into the battery compartment in the back of the device.
  17. Press the battery down until the battery release latch snaps into place.
  18. Replace the hand strap, if required.
  19. Press and hold the Power button to turn on the device.