You can reset a password by asking the site Super-Admin to reset the password, or you can use the
Forgot password
link on the portal
Log in
screen.
A portal password must be from 8 to 40 characters long and include one number, one lowercase letter, one uppercase letter, and one of the following special characters:
[@#$%!.]
.
Navigate to the portal
Log in
screen.
Click the
Forgot password
link.
Enter your email address in the
Email
field and click
Submit
.
Check your email for a message with a link to reset your password.