1. Zebra Enterprise Messaging Service Customer Administrator Guide
  2. Using the ZEMS Administrator Portal
  3. Conversations
  4. Conversation Reporting
  5. Conversation Report Details
  • Zebra Enterprise Messaging Service Customer Administrator Guide
Conversation Report Details

Conversation Report Details

The conversation report is provided as a CVS file. Each message is contained within a row, and each column divides the message into parts.
Conversation Report Columns
Column Head
Description
Conversation Id
Identifies the conversation within the ZEMS Server.
Message Id
Identifies the message with the conversation.
Body
Contents of the message.
Priority
Priority of the message. The priority is one of three values:
  • Normal
  • Important
  • Urgent
Media URL
URL to media, if any, included with the message. See Media URLs for information about accessing media files.
Expiry in Days
Number of days after which the message expires and is removed from the Conversation screen.
User Login
Login identifier of the user who sent the message.
First Name
First name of the user who sent the message.
Last Name
Last name of the user who sent the message.
Message History
Status of the message history. The history is one of:
  • 2 (Delivered)
  • -1 (Sent)
  • 0 (Created)
  • 1 (Notified)
  • 3 (Read)
  • 4 (Opened)
Created At
Time when the message was created.
Recipient Information
Describes the type of recipient. The recipient is one of:
  • User
  • Group
  • Site
  • Region
Conversation Type
The type of conversation. The type is one of:
  • 0 (Internal)
  • 1 (Broadcast)
  • 2 (External)
Site Id
Site where the message originated.
Group Name
If the message recipient was a group, this field provides the group name.

Media URLs

The media URLs in the Conversation Report require authentication to access. You need to request the API token for your tenant from Zebra. After you receive the API token, you can retrieve the media files using
curl
.
The format of the curl command is:

curl -H "Apikey: <api-key>" <media-url> -o <output-filename>
The
<media-url>
 must exactly match the URL in the Conversation Report. In addition, the
<output-filename>
 must match the filename with the correct file extension, such as
.jpg
 or
.mp4
The media type appears in the Media URL column as the mime type. For example, the following mime type is
.mp4
.
[{"mime":"video/mp4","size":5643,"]
.