1. Zebra Enterprise Messaging Service Customer Administrator Guide
  2. Using the ZEMS Administrator Portal
  3. Conversations
  4. Conversation Reporting
  • Zebra Enterprise Messaging Service Customer Administrator Guide
Conversation Reporting

Conversation Reporting

If you have super-admin privileges, you can download user messages (conversations) and PTT call history from the
Conversations
 view in the
ZEMS Administrator Portal
. This data includes any attachments or media files attached to messages. The conversation data is provided in a CSV file.
The Download Conversations icon appears on the right toolbar, in the yellow circle in the following image.
Download Conversations Icon
The Download Conversations button appears in the upper right toolbar.
Icon
Description
The Download Conversations icon.
Click
Download Conversations
.
When you click
Download Conversations
, select a date range for the report.
The Conversation screen removes inactive conversations after 30 days. Active conversations remain until they are inactive for 30 days.
Select a Date Range for the Report
Click the dates to select the start and end dates for the report data.
Click the link in the
Zems Conversation Report
 dialog to download the report to your local system.
The Conversation report includes a large amount of data and requires time to process. When you click the download link, it takes a few minutes before the report downloads.