Adding an IWG Endpoint

When you add an IWG endpoint, the recipient, a PTT Pro user or PTT Pro group, must exist in the

PTT Pro Server

and synced to ZEMS.

Before adding an IWG endpoint:

Review the IWG overview and configuration example in Interworking Gateway.

Ensure that the site you want to add the endpoint to already exists in

PTT Pro Server

and has been synced to ZEMS. The sync may take up to 24 hours.

If the target type is a group, ensure that the group already exists in

PTT Pro Server

and has been synced to ZEMS. The sync may take up to 24 hours.

The Priority, set in the PTT Pro Server, for the IWG Endpoint and the PTT Pro users who receive announcements must be the same. Refer to the

Workcloud Communication PTT Pro Management Portal Customer Administrator Guide

for information about creating users and setting the priority.

Click

Add

(

Click the

Site

drop-down menu and select a site.

The site specifies where the endpoint is created. The site must exist in the

PTT Pro Server

and synced to ZEMS.

Enter the name of the proxy user in the

PTT Pro Server

in the

Proxy

field.

The PTT Pro proxy user name corresponds to the User Login field in the

Workcloud Communication PTT Pro Management Portal

. The proxy name must be between three and 25 characters and can include letters, numbers, and periods (.). An example naming convention might be

SiteName

GroupName

Proxy

If the proxy user does not exist in the PTT Pro server, it is created.

Select USER or GROUP from the

Target Type

drop-down menu.

Select the user or group from the

Target

drop-down menu.

The user or group must already exist in the

PTT Pro Server

and synced to ZEMS. If the user or group was recently added to the

PTT Pro

, wait 24 hours to ensure it syncs to the ZEMS server.