Configure a Twilio number with the incoming ZEMS webhook. When you use an incoming webhook with a base parameter, you can use the same incoming webhook for multiple numbers from the same Twilio account. The webhook can target one or more groups and users by using URL query parameters.
Open Twilio.com and navigate to
Phone Numbers
Manage
Active Numbers.
Click the Twilio number you want to assign the incoming ZEMS webhook to and scroll down to the
Messaging
section.
Select
Webhook, TwiML Bin, Function, Studio Flow, Proxy Service
from the
CONFIGURE WITH OTHER HANDLERS
drop-down menu.
Select
Webhook
from
A MESSAGE COMES IN
drop-down menu.
Enter the URL from the incoming ZEMS webhook into the field following
A MESSAGE COMES IN
.
Add URL query parameters to the URL to specify a site, group, and user targets. Add a
?
character at the end of the URL and use one or more of the following:
site=<site name>
user=<user name>
group=<group name>
Separate query parameters with the
&
character.
Click
Save
.
Twilio can also be configured with webhooks for WhatsApp. The configuration is similar to the process described above for text messaging. Refer to the Twilio documentation for more information.
