Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate Factory Reset file to a host computer.
Copy the Factory Reset zip file to the root of the microSD card.
Copy the zip file to a microSD card using a host computer and then installing the microSD card into the device. Go to Installing a microSD Card for more information.
Connect the device with a microSD card already installed to the host computer, copy zip file to the microSD card, and then disconnect the device from the host computer.
Press
Volume Up
and
Volume Down
to navigate to
Apply upgrade from SD card
or
Apply downgrade from SD card
.
Press
Power
.
Press
Volume Up
and
Volume Down
to navigate to the Factory Reset file.
Press
Power
.
The Factory Reset occurs, and then the device returns to the Recovery screen.
Navigate to
Reboot system now
and press the Enter key or Power button to reboot the device.