1. KC50 Product Reference Guide
  2. Application Deployment
  3. Android Enterprise Reset
  4. Performing an Enterprise Reset using ADB
  • Kiosk Computer Product Reference Guide
Performing an Enterprise Reset using ADB

Performing an Enterprise Reset using ADB

Perform an Enterprise Reset using ADB.
Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
  1. Connect the device to a host computer using a USB cable.
  2. Go to
    Settings
    .
  3. Touch
    System
    Developer options
    .
  4. Slide the
    USB debugging
     switch to the
    ON
     position.
  5. Touch
    USB Debugging
    . A check appears in the check box. The
    Allow USB debugging?
     dialog box appears.
  6. Touch
    OK
    .
  7. On the host computer, navigate to the
    platform-tools
     folder and open a command prompt window.
  8. Type
    adb devices
    .
    The following displays: 
    List of devices attached
XXXXXXXXXXXXXXX device
    Where XXXXXXXXXXXXXXX is the device number.
    If the device number does not appear, ensure that the ADB drivers are installed properly.
  9. Type
    adb reboot recovery
    .
  10. Press
    Enter
    .
    The System Recovery screen appears on the device.
  11. Press
    Volume Up
     and
    Volume Down
     to navigate to
    Apply upgrade from ADB
    .
  12. Press
    Power
    .
  13. On the host computer command prompt window type
    adb sideload <file>
    where: <file> = the path and filename of the zip file.
  14. Press
    Enter
    .
    The Enterprise Reset package installs and then the System Recovery screen appears on the device.
  15. Navigate to
    Reboot system now
     and press the Enter key or Power button to reboot the device.
  16. Press
    Power
     to reboot the device.
  17. Disconnect the USB cable from the device.