1. KC50 Product Reference Guide
  2. Application Deployment
  3. Android Factory Reset
  4. Performing a Factory Reset using a USB Drive
  • Kiosk Computer Product Reference Guide
Performing a Factory Reset using a USB Drive

Performing a Factory Reset using a USB Drive

Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Factory Reset file to a host computer.
  1. Copy the Factory Reset zip file to the root of the USB drive.
    • Copy the zip file to a USB drive using a host computer and then installing the USB drive into the device.
    • Connect the device with a USB drive already installed to the host computer and copy the zip file to the USB drive. Disconnect the device from the host computer.
  2. Press and hold
    Power
     until the menu appears.
  3. Touch
    Restart
    .
    The device resets.
  4. Press and hold
    Volume Up
     while the device restarts.
    The System Recovery screen appears.
  5. Press
    Volume Up
     and
    Volume Down
     to navigate to
    apply update from USB drive
    .
  6. Press
    Power
    .
  7. Press
    Volume Up
     and
    Volume Down
     to navigate to the Android Reset file.
  8. Press
    Power
    .
    The Factory Reset occurs and then the device returns to the Recovery screen.
  9. Press
    Power
    .