Performing an Enterprise Reset using a USB Drive

Performing an Enterprise Reset using a USB Drive

Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
  1. Copy the Enterprise Reset zip file to the root of the USB drive.
    • Copy the zip file to a USB drive using a host computer and then install the USB drive into the device.
    • Connect the device with a USB drive already installed to the host computer and copy zip file to the USB drive. Disconnect the device from the host computer.
  2. Press and hold
    Power
    until the menu appears.
  3. Touch
    Restart
    .
  4. Press and hold
    Power
    until the Zebra boot screen appears.
    The Android Recovery screen appears.
  5. Press
    Volume Up
    and
    Volume Down
    to navigate to the Enterprise Reset file.
  6. Press
    Power
    .
    The Enterprise Reset occurs and then the device returns to the Recovery screen.
  7. Press
    Power
    .