Problem | Cause | Solution |
|---|---|---|
The spare Battery Charging LED does not light when the spare battery is inserted. | The spare battery is not correctly seated. | Remove and re-insert the spare battery into the cradle, ensuring it is seated correctly. |
The spare battery is not charging. | The charger is not receiving power. | Ensure the power cable is connected securely to both the charger and to AC power. |
The spare battery is not correctly seated. | Remove and re-insert the battery into the cradle, ensuring it is correctly seated. | |
The battery was removed from the charger, or the charger was unplugged from AC power too soon. | Ensure the charger is receiving power. Ensure the spare battery is seated correctly.
The 7,000 mAh PowerPrecision+ extended battery charges from 0% to 90% in less than 5.2 hours at room temperature. The 5,200 mAh PowerPrecision+ high-capacity battery charges from 0% to 90% in less than 3.8 hours at room temperature. | |
The battery is faulty. | Verify that other batteries charge properly. If so, replace the faulty battery. |
