Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate Factory Reset file to a host computer.
Copy the Factory Reset zip file to the root of the USB drive.
Copy the zip file to a USB drive using a host computer and then installing the USB drive into the device.
Connect the device with a USB drive already installed to the host computer and copy the zip file to the USB drive. Disconnect the device from the host computer.
Press and hold
Power
until the menu appears.
Touch
Restart
.
The device resets.
Press and hold
Volume Up
until the Zebra boot screen displays.
The System Recovery screen appears.
Press
Up
and
Down
to navigate to the
apply update from USB drive
.
Press
Power
.
Press
Up
and
Down
to navigate to the Android Reset file.
Press
Power
.
The Factory Reset occurs and then the device returns to the Recovery screen.
