1. TC15 Product Reference Guide
  2. Application Deployment
  3. Android Enterprise Reset
  4. Performing an Enterprise Reset Using a microSD Card
  • TC15 Touch Computer
Performing an Enterprise Reset Using a microSD Card

Performing an Enterprise Reset Using a microSD Card

Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
  1. Copy the Enterprise Reset zip file to the root of the microSD card.
    • Copy the zip file to a microSD card using a host computer and then install the microSD card into the device. See Getting Started for more information.
    • Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
  2. Press and hold
    Power
     until the menu appears.
  3. Touch
    Restart
    .
  4. Press and hold the
    Volume Up
     button until the device vibrates.
    The System Recovery screen appears.
  5. Press
    Volume Up
     and
    Volume Down
     to navigate to
    Apply upgrade from SD card
    .
  6. Press
    Power
    .
  7. Press
    Volume Up
     and
    Volume Down
     to navigate to the Enterprise Reset file.
  8. Press
    Power
    .
    The Enterprise Reset occurs and then the device returns to the Recovery screen.
  9. Press
    Power
     to reboot the device.