Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
Copy the Enterprise Reset zip file to the root of the USB drive.
Copy the zip file to a USB drive using a host computer and then install the microSD card into the device. See Getting Started for more information.
Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
Press and hold
Power
until the menu appears.
Touch
Restart
.
Press and hold
Volume Up
until the Zebra boot screen appears.
The Android Recovery screen appears.
Press
Up
and
Down
to navigate to the
apply update from USB drive
.
Press
Power
.
Press
Up
and
Down
to navigate to the Enterprise Reset file.
Press
Power
.
The Enterprise Reset occurs and then the device returns to the Recovery screen.
