Problem | Possible Cause | Possible Solutions |
|---|---|---|
No green LED or nothing happens during a capture attempt. | No power to the scanner. | Check the system power. |
Connect the power supply. | ||
Re-connect loose cables. | ||
Scanner cannot read the barcode. | Interface/power cables are loose. | Re-connect loose cables. |
Scanner is not programmed for the correct barcode type. | Program the scanner to read the type of barcode to be decoded. | |
Incorrect communication parameters. | Set the correct communication parameters (baud rate, parity, stop bits, etc.). | |
Barcode symbol is unreadable. | Ensure the symbol is not defaced. Try capturing similar symbols of the same code type. | |
Illumination and aim pattern does not appear. | Hot environment. | Remove the scanner from the hot environment and allow it to cool down. |
LED activates, followed by a beep sequence. | Beeper is configured. | Go to Scanner Indications for beeper indication descriptions. |
If the symbol fails to decode even after performing the mentioned checks, refer to either the distributor or Zebra Global Customer Support. | ||
