Go to the Zebra Support & Downloads website at zebra.com/support and download the appropriate Factory Reset file to a host computer.
Copy the Factory Reset zip file to the root of the microSD card.
Copy the zip file to a microSD card using a host computer and then installing the microSD card into the device. See Getting Started for more information.
Connect the device with a microSD card already installed to the host computer, copy zip file to the microSD card, and then disconnect the device from the host computer.
Press and hold
Power
until the menu appears.
Touch
Restart
.
Press and hold
PTT
until the device vibrates.
The System Recovery screen appears.
Press
Volume Up
and
Volume Down
to navigate to
Apply upgrade from SD card
.
Press
Power
.
Press
Volume Up
and
Volume Down
to navigate to
Full OTA Package
.
Press
Power
.
Use
Volume Up
and
Down Arrow
to navigate to the Factory Reset file.
Press
Power
.
The Factory Reset occurs, and then the device returns to the Recovery screen.
