Symptom | Possible Cause | Solution |
|---|---|---|
Tablet battery is not charging. | Tablet was removed from connector or connector was unplugged from AC power. | Ensure connector is receiving power. Ensure tablet is seated correctly. Confirm tablet is charging. The battery fully charges in approximately four hours. |
Battery is faulty. | Verify that other tablet batteries charge properly. If so, replace the faulty battery. | |
The tablet is not fully seated in the connector. | Remove and re-insert the tablet into the connector, ensuring it is firmly seated. | |
Ambient temperature of the cradle is too warm or too cold. | Move the cradle to an area where the ambient temperature is between 0°C and 40°C (32°F and 104°F). |
