Alert: Cut Error
Alert: Cut Error
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Alert: Cut Error


The printer has detected that the cutter blade is bound and is not moving properly
Cutter Service
— There are no operator serviceable parts in the cutter unit. Never remove the cutter cover (bezel). Never attempt to insert objects or fingers into the cutter mechanism.
Using unapproved tools, cotton swabs, solvents (including alcohol), etc. all may damage or shorten the cutter’s usable life or cause the cutter to jam.


Adhesive and paper particles can bind the blade.


Operator Action
  1. Turn the printer off by holding the power using the
    down for 5 seconds. Wait for the printer to shut down completely. Turn the printer ON.
  2. If the printer does not recover from this error, call a service technician. This is not an operator serviceable item.