Media Path Cleaning
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Media Path Cleaning

Use a cleaning swab and/or a lint-free cloth to remove debris, dust, or crust that has built up on the holders, guides, and media path surfaces.
Lightly moisten the swab or cloth with isopropyl alcohol (minimum 99.7% pure). For hard-to-clean areas, use extra alcohol on a cleaning swab to soak the debris to break up any adhesive that may have accumulated on surfaces in the media compartment.
Do not clean the printhead, sensors, or platen as part of this process.
  1. Wipe the inside surfaces of the roll holders and the underside of the media guides with cleaning swabs and wipes.
  2. Wipe the movable sensor slide channel (but not the sensor). Move the sensor to get to all areas.
  3. Wait one minute before closing the printer. Discard used cleaning supplies.
    Shows cleaning the lower half of the printer
    Shows cleaning the lower half of the printer
    Shows cleaning the lower half of the printer
    Shows cleaning the lower half of the printer
    Shows cleaning the lower half of the printer
    Shows cleaning the lower half of the printer
    Shows cleaning the lower half of the printer
    1 — Media Guides
    2 — Don’t Clean Sensor
    3 — Media Roll Holders
  4. Wipe the areas (outlined in blue) to remove adhesive and other contaminants. Do not clean the sensor array (1).
    Shows cleaning the upper half of the printer
    Shows cleaning the upper half of the printer
    Shows cleaning the upper half of the printer
  5. Wipe the area (outlined in blue) near the printhead on the front of the ribbon carriage.
    Shows cleaning the upper half of the printer
    Shows cleaning the upper half of the printer
    Shows cleaning the upper half of the printer
  6. Pull the two release arms out to release the ribbon drive transport. See Accessing the Printhead of the Ribbon Cartridge Printer for more details.
  7. Wipe the areas (outlined in orange) below the printhead actuator arm and the ribbon drive transport. Do not clean the sensor array (1).
    Shows cleaning the upper half of the printer
  8. Release the printhead actuator arm and then push the ribbon drive transport into the printhead actuator arm. The release arms will snap into place relinking the ribbon drive transport to the top cover and the printhead actuator arm.