1. Zebra Enterprise Messaging Service Customer Administrator Guide
  2. ZEMS Features
  3. Messaging
  4. Supported Media Types
  • Zebra Enterprise Messaging Service Customer Administrator Guide
Supported Media Types
Supported Media Types

Supported Media Types

ZEMS enables clients to include attachments in messages and provides a link to the attachment in the message. All attachments are stored on shared cloud storage.
ZEMS supports the following media types:
  • application/msword
  • application/vnd.ms-excel
  • application/vnd.ms-powerpoint
  • application/vnd.openxmlformats-officedocument.presentationml.presentation
  • application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
  • application/vnd.openxmlformats-officedocument.wordprocessingml.document
  • application/pdf
  • application/vcard
  • application/vnd.apple.pkpass
  • text/vcard
  • text/x-vcard
  • text/csv
  • text/rtf
  • text/richtext
  • text/calendar
  • text/directory
  • image/
  • audio/
  • video/
ZEMS delivers attachments for the supported media types. ZEMS clients may require additional software or apps to open or view the attachments.
  • Refer to Twilio Mime Types for information about the media types supported by Twilio.
  • Refer to Infobip Content Types for information about the media types supported by Infobip. See Unsupported Mime Types for MIME type support between ZEMS, Infobip, and WhatsApp.

Limitations

ZEMS clients are limited to uploading an attachment of 10 MB. The attachment size limit for Twilio is 5 MB.