Performing an Enterprise Reset Using microSD Card

Performing an Enterprise Reset Using microSD Card

Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
  1. Copy the Enterprise Reset zip file to the root of the microSD card.
    • Copy the zip file to a microSD card using a host computer and then install the microSD card into the device. See Getting Started for more information.
    • Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
  2. Press and hold
    Power
    until the menu appears.
  3. Touch
    Restart
    .
  4. Press and hold
    P1
    , or the trigger handle (if connected), and
    Power
    to enter system recovery mode.
  5. Press
    Up Arrow
    and
    Down Arrow
    to navigate to
    Apply upgrade from SD card
    .
  6. Press
    Enter
    or
    Power
    to select.
  7. Press
    Up Arrow
    and
    Down Arrow
    to navigate to
    Full OTA Package
    .
  8. Press
    Enter
    or
    Power
    to select.
  9. Press
    Up Arrow
    and
    Down Arrow
    to navigate to the Enterprise Reset file.
  10. Press
    Enter
    or
    Power
    to start the Enterprise Reset.
    The Enterprise Reset occurs and then the device returns to the Recovery screen.
  11. Navigate to
    Reboot system now
    and press
    Enter
    or
    Power
    to reboot the device.