Go to the Zebra Support & Downloads web site at zebra.com/support and download the appropriate Enterprise Reset file to a host computer.
Copy the Enterprise Reset zip file to the root of the microSD card.
Copy the zip file to a microSD card using a host computer and then install the microSD card into the device. See Getting Started for more information.
Connect the device with a microSD card already installed to the host computer and copy zip file to the microSD card. See USB Communication for more information. Disconnect the device from the host computer.
Press and hold
Power
until the menu appears.
Touch
Restart
.
Press and hold
P1
, or the trigger handle (if connected), and
Power
to enter system recovery mode.
Press
Up Arrow
and
Down Arrow
to navigate to
Apply upgrade from SD card
.
Press
Enter
or
Power
to select.
Press
Up Arrow
and
Down Arrow
to navigate to
Full OTA Package
.
Press
Enter
or
Power
to select.
Press
Up Arrow
and
Down Arrow
to navigate to the Enterprise Reset file.
Press
Enter
or
Power
to start the Enterprise Reset.
The Enterprise Reset occurs and then the device returns to the Recovery screen.