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MC2200/MC2700 Mobile Computer Product Reference Guide for Android™ 11
Maintenance and Troubleshooting
MC2200/MC2700 Mobile Computer Product Reference Guide for Android™ 11
MC2200/MC2700 Mobile Computer Product Reference Guide for Android™ 11
About This Guide
Configurations
Mobility DNA Enterprise License
Licensed Features
Core OS, Apps, and MDNA
WWAN and Connectivity
Fusion
Request Licenses
Notational Conventions
Icon Conventions
Service Information
Determining Software Versions
Determining the Serial Number
Getting Started
Unpacking the Device
Device Features
Setting Up the Device
Installing a microSD Card
Installing the SIM Card
Installing the Battery
Removing the Battery
Installing/Removing the Trigger Handle
Installing the Trigger Handle Using the Hand Strap Mount
Installing the Trigger Handle Using the Battery Finger Scoop
Removing the Trigger Handle
Installing the Hand Strap on Device
Installing the Hand Strap on Device with Trigger Handle
Charging the Main Battery
Charging Indicators
Charging Temperature
Using the Device
Home Screen
Setting Home Screen Rotation
Status Bar
Notification Icons
Status Icons
Managing Notifications
Opening the Quick Access Panel
Quick Access Panel Icons
Editing Icons on the Quick Settings Bar
Battery Management
Checking Battery Status
Monitoring Battery Usage
Low Battery Notification
Interactive Sensor Technology
Waking the Device
USB Communication
Transferring Files
Transferring Photos
Disconnecting from the Host Computer
Settings
Accessing Settings
Display Settings
Setting the Screen Brightness Manually
Setting the Screen Brightness Automatically
Setting Night Light
Setting Screen Timeout
Setting Font Size
Notification LED Brightness Level
Setting Touch Panel Mode
Setting the Date and Time
General Sound Setting
Sound Options
Setting Wake-Up Sources
Remapping a Button
Remappable Keys
Keyboards
Keyboard Configuration
Enabling Keyboards
Switching Between Keyboards
Using the Android and Gboard Keyboards
Edit Text
Entering Numbers, Symbols, and Special Characters
Enterprise Keyboard
Numeric Tab
Alpha Tab
Additional Character Tab
Scan Tab
Language Usage
Changing the Language Setting
Adding Words to the Dictionary
Notifications
Setting App Notifications
Viewing Notifications
Controlling Lock Screen Notifications
Enabling Blink Light
Applications
Installed Applications
Accessing Apps
Switching Between Recent Apps
Battery Manager
Opening Battery Manager
Battery Manager Information
Battery Manager Swap Tab
Camera
Camera Settings
Taking Photos
Recording Videos
DataWedge Demonstration
DataWedge Demonstration Icons
Selecting a Scanner
PTT Express Voice Client
PTT Express User Interface
PTT Audible Indicators
PTT Notification Icons
Enabling PTT Communication
Selecting a Talk Group
PTT Communication
Creating a Group Call
Responding with a Private Response
Disabling PTT Communication
RxLogger
RxLogger Configuration
Configuration File
Enabling Logging
Disabling Logging
Extracting Log Files
Backing Up Data
RxLogger Utility
Initiating the Main Chat Head
Removing the Main Chat Head
Viewing Logs
Removing a Sub Chat Head Icon
Backing Up In Overlay View
Data Capture
Imaging
Operational Modes
Scanning Considerations
Digital Camera
Scanning with the Internal Imager
Scanning with Internal Camera
Scanning with the RS507/RS507X Hands-Free Imager
Scanning with the RS5100 Ring Scanner
Scanning with the RS6000 Bluetooth Ring Scanner
Scanning with the DS3678 Bluetooth Scanner
Scanning with the LI3678 Linear Imager
Pairing a Bluetooth Ring Scanner
Pairing in SSI Mode Using Near Field Communication
Pairing in HID Mode Using Near Field Communication
Pairing a Bluetooth Scanner
Pairing Using Simple Serial Interface
Pairing Using Bluetooth Human Interface Device
DataWedge
Enabling DataWedge
Disabling DataWedge
Supported Devices
Camera Supported Decoders
SE4100 Internal Imager Supported Decoders
RS507/RS507x Supported Decoders
RS5100 Supported Decoders
RS6000 Supported Decoders
DS3678 Supported Decoders
LI3678 Supported Decoders
Wireless
Wireless Local Area Networks
Connecting to a Wi-Fi Network
Removing a Wi-Fi Network
WLAN Configuration
Configuring a Secure Wi-Fi Network
Manually Adding a Wi-Fi Network
Configuring for a Proxy Server
Configuring the Device to Use a Static IP Address
Wi-Fi Preferences
Additional Wi-Fi Settings
Wi-Fi Direct
Wireless Wide Area Networks
Sharing the Mobile Data Connection
Enabling USB Tethering
Enabling Bluetooth Tethering
Enabling Wi-Fi Hotspot
Configuring the Wi-Fi Hotspot
Data Usage
Monitoring Data Usage
Setting Data Usage Warning
Setting Data Limit
Cellular Network Settings
Data When Roaming
Setting Preferred Network Type
Setting Preferred Network
Using Search for MicroCell
Configuring the Access Point Name
Locking the SIM Card
Default SIM Slot Configuration
Dual SIM Dual Standby
Bluetooth
Adaptive Frequency Hopping
Security
Bluetooth Profiles
Bluetooth Power States
Bluetooth Radio Power
Enabling Bluetooth
Disabling Bluetooth
Discovering Bluetooth Device(s)
Changing the Bluetooth Name
Connecting to a Bluetooth Device
Selecting Profiles on the Bluetooth Device
Unpairing a Bluetooth Device
Cast
Near Field Communications
Reading NFC Cards
Sharing Information Using NFC
Enterprise NFC Settings
Accessories
Device Accessories
Battery Charging
Charging the Main Battery
Charging the Spare Battery
Charging Indicators
Charging Temperature
1-Slot Charge/USB Cradle
1-Slot Charge/Communication Cradle with Spare Battery Charger
4-Slot Charge Only ShareCradle with 4-Slot Battery Charger
5-Slot Charge Only ShareCradle
4-Slot Battery Charger
USB-C Cable
Connecting the Device to the Host Computer
Charging the Device with the USB-C Cable
Installing/Removing the Trigger Handle
Installing the Trigger Handle Using the Hand Strap Mount
Installing the Trigger Handle Using the Battery Finger Scoop
Removing the Trigger Handle
Installing the Hand Strap on Device
Installing the Hand Strap on Device with Trigger Handle
Holster
Holster for Device
Using the Belt Clip
Using the Shoulder Strap
Holster for Device with Trigger Handle
Using the Belt Strap
Using the Shoulder Strap
Rubber Boot
Installing the Rubber Boot on the Device
Installing the Rubber Boot on Device with a Trigger Handle
Application Deployment
Secure Certificates
Installing a Secure Certificate
Configuring Credential Storage Settings
Android Development Tools
Android Development Workstation
Enabling Developer Options
EMDK for Android
StageNow for Android
GMS Restricted
ADB USB Setup
Enabling USB Debugging
Application Installation Methods
Installing Applications Using the USB Connection
Installing Applications Using the Android Debug Bridge
Installing Applications Using Wireless ADB
Installing Applications Using a microSD Card
Uninstalling an Application
Android System Update
Performing a System Update Using microSD Card
Performing a System Update Using ADB
Performing a System Update Using Wireless ADB
Verifying System Update Installation
Android Enterprise Reset
Performing an Enterprise Reset From Device Settings
Performing an Enterprise Reset Using microSD Card
Performing an Enterprise Reset Using ADB
Performing a System Update Using Wireless ADB
Android Factory Reset
Performing a Factory Reset Using microSD Card
Performing a Factory Reset Using ADB
Performing a Factory Reset Using Wireless ADB
Android Storage
Random Access Memory
Viewing Memory
Internal Storage
Viewing Internal Storage
External Storage
Viewing External Storage
Formatting a microSD Card as Portable Storage
Formatting a microSD Card as Internal Memory
Enterprise Folder
Managing Apps
App Details
Managing Downloads
Keypad
34-Key Keypad
Key and Button Descriptions
Maintenance and Troubleshooting
Maintaining the Device
Battery Safety Guidelines
Cleaning Instructions
Approved Cleanser Active Ingredients
Harmful Ingredients
Device Cleaning Instructions
Special Cleaning Notes
Cleaning Materials Required
Cleaning Frequency
Cleaning the Device
Housing
Display
Camera and Exit Window
Cleaning Battery Connectors
Cleaning Cradle Connectors
Troubleshooting
Resetting the Device
Performing a Soft Reset
Performing a Hard Reset
Troubleshooting the Device
1-Slot Charge/USB Cradle Troubleshooting
1-Slot Charge/Communication Cradle with Spare Battery Charger Troubleshooting
4-Slot Charge Only ShareCradle with Battery Charger Troubleshooting
5-Slot Charge Only ShareCradle Troubleshooting
4-Slot Battery Charger Troubleshooting
Technical Specifications
Data Capture Supported Symbologies
Decode Distances
1-Slot Charge/USB Cradle Technical Specifications
1-Slot Charge/Communication Cradle with Spare Battery Charger Technical Specifications
4-Slot Charge Only ShareCradle with 4-Slot Battery Charger Technical Specifications
5-Slot Charge Only ShareCradle Technical Specifications
4-Slot Battery Charger Technical Specifications
Trigger Handle Technical Specifications
Maintenance and Troubleshooting
Maintenance and Troubleshooting
This section explains how to maintain and troubleshoot the device.
Maintaining the Device
Battery Safety Guidelines
Cleaning Instructions
Approved Cleanser Active Ingredients
Harmful Ingredients
Device Cleaning Instructions
Special Cleaning Notes
Cleaning Materials Required
Cleaning Frequency
Cleaning the Device
Cleaning Battery Connectors
Cleaning Cradle Connectors
Troubleshooting
